fix FS-7049 - Count and list agents based on their state

src/mod/applications/mod_callcenter/mod_callcenter.c

@@ -3220,6 +3220,7 @@ SWITCH_STANDARD_API(cc_config_api_function)
 				const char *sub_action = argv[0 + initial_argc];
 				const char *queue_name = argv[1 + initial_argc];
 				const char *status = NULL;
+				const char *state = NULL;
 				struct list_result cbt;
 
 				/* queue list agents */
@@ -3227,7 +3228,13 @@ SWITCH_STANDARD_API(cc_config_api_function)
 					if (argc-initial_argc > 2) {
 						status = argv[2 + initial_argc];
 					}
-					if (status)	{
+					if (argc-initial_argc > 3) {
+						state = argv[3 + initial_argc];
+					}
+					if (state)	{
+						sql = switch_mprintf("SELECT agents.* FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q' AND agents.status = '%q' AND agents.state = '%q'", queue_name, status, state);
+					}
+					else if (status)	{
 						sql = switch_mprintf("SELECT agents.* FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q' AND agents.status = '%q'", queue_name, status);
 					} else {
 						sql = switch_mprintf("SELECT agents.* FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q'", queue_name);
@@ -3266,6 +3273,7 @@ SWITCH_STANDARD_API(cc_config_api_function)
 				const char *sub_action = argv[0 + initial_argc];
 				const char *queue_name = argv[1 + initial_argc];
 				const char *status = NULL;
+				const char *state = NULL;
 				char res[256] = "";
 
 				/* queue count agents */
@@ -3273,7 +3281,13 @@ SWITCH_STANDARD_API(cc_config_api_function)
 					if (argc-initial_argc > 2) {
 						status = argv[2 + initial_argc];
 					}
-					if (status)	{
+					if (argc-initial_argc > 3) {
+						state = argv[3 + initial_argc];
+					}
+					if (state)	{
+						sql = switch_mprintf("SELECT count(*) FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q' AND agents.status = '%q' AND agents.state = '%q'", queue_name, status, state);
+					}
+					else if (status)	{
 						sql = switch_mprintf("SELECT count(*) FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q' AND agents.status = '%q'", queue_name, status);
 					} else {
 						sql = switch_mprintf("SELECT count(*) FROM agents,tiers WHERE tiers.agent = agents.name AND tiers.queue = '%q'", queue_name);