mod_callcenter: Add tiers rules before jumping to a different level. Also added…

mod_callcenter: Add tiers rules before jumping to a different level.  Also added support for dial-in agent.
上级 be36f97e
......@@ -10,6 +10,10 @@
<param name="moh-sound" value="$${hold_music}"/>
<!--<param name="record-template" value="$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>-->
<param name="time-base-score" value="system"/>
<param name="tier-rules-apply" value="false"/>
<param name="tier-rule-wait-second" value="300"/>
<param name="tier-rule-wait-multiply-level" value="true"/>
<param name="tier-rule-no-agent-no-wait" value="false"/>
</queue>
</queues>
......@@ -22,7 +26,7 @@
</agents>
<tiers>
<!-- if no level or position is provided, they will default to 1. You should do this to keep db value on restart -->
<!-- <tier agent="1000@default" queue="support@default" level="1" position="1"/> -->
<!-- <tier agent="1000@default" queue="support@default" level="0" position="1"/> -->
</tiers>
</configuration>
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